At Kaku.ca we respect and are committed to protecting your privacy, and we support a general policy of openness about how we collect, use and disclose your personal information.
For the purpose of this Privacy Statement, "personal information" means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. Kaku.ca will not collect, use or disclose your personal information in a way that is incompatible with this Privacy Statement.
How We Collect and Use Your Personal Information
Processing of Orders and Subscriptions
When you subscribe to Kaku.ca, we ask for your email address, a password, your name, postal address, telephone number and a valid credit card number. We use this information to process your rental requests and to ship requested or ordered DVDs to you. We use your telephone number for the sole purpose of contacting you in the event of shipping or order-related issues, and not for marketing or other purposes. We request that you provide a valid credit card number during any Promotional period in the event that movies and/or games shipped during this period are not returned and monthly charges must be incurred until all outstanding rentals are returned or charges for lost or stolen movies and/or games are assessed. If you are paying by credit card, we continue to use the credit card number provided by you initially for billing purposes should you continue as a Kaku.ca member following any Promotional Period.
We use your email address to notify you that movies and/or games in your rental list have been shipped to you, to answer inquiries that you send to us, and to communicate with you when necessary concerning billing, the administration of your account and the processing of your rental or purchase requests. As these functions are necessary to the proper administration of your subscription account, we do not offer an opt-out from such email communication.
We track and retain your order history so that you can access the movies and/or games that you have rented previously, and to remove shipped titles from your rental list. You can access your order history in the “My Account” section of the website. This information is available to you alone and is not disclosed to other users, members or unaffiliated third parties.
Movie / Game Ratings and Recommendations
Our website contains a "Rating" feature where you can, at your option, rate any movie and/or game in our library on a scale of 1 to 5. Recommendations are based upon your rental history.
Email for Marketing Purposes
When you register with Kaku.ca, your information is treated as private and confidential. We will Email you basic administrative functions (such as Confirming your membership; Letting you know that movies and/or games were sent to you; And letting you know that we received movies and/or games that you returned to us). On the occasion we may Email you information about special offers related to Kaku.ca, such Emails will be at least a month apart.
Cookies and Web Logs
When you visit the Kaku.ca website, cookies are placed on your hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. We use session cookies to help us track items you select and to assist you in logging into your account. We use permanent cookies to help us track use of our website, such as the number and frequency of visits to our pages and which parts of our website are visited. Most browsers will allow you to disable cookies, or allow only session cookies to be placed. If your browser is set to allow session cookies only, your use of the website will be unaffected. If your browser is set to disable session cookies, you will not be able to log in, create or update a rental list or use the Your Account section pages.
Kaku.ca collects aggregate information concerning usage of the website through automatically logged information. Kaku.ca does not use any personal information while generating this information, nor does it relate any of this information to an individual member or user.
Updating Your Personal Information
You can always access the personal information you have provided to Kaku.ca by going to « My Account ». You can make changes to this information at any time.
When We Disclose Your Personal Information
Kaku.ca will not sell, license, trade or rent your personal information to or with unaffiliated third parties. Kaku.ca will not otherwise disclose your personal information except as described below.
Retention of Your Personal Information
We retain your rental history for the period that you remain a member, for the purposes described above. We do not retain this information once your subscription is terminated. We retain your contact and shipping information for the periods required by applicable laws or limitation periods.
How We Protect Your Personal Information
Kaku.ca makes all commercially reasonable efforts to protect your personal information from loss, unauthorized access, misuse or theft. We use a secure server (SSL) and encrypt all transmissions of personal information by you. We limit access to your account information with login and password protection features. We encourage you to change your password regularly and to provide us with accurate information through the “My Account” section feature.
Only those Kaku.ca employees who have a legitimate business purpose for accessing the personal information collected by us are authorized to do so. Unauthorized access to or use of personal information by an employee is prohibited and constitutes grounds for disciplinary action. In addition, our management systems are configured so as to block or restrict employee access from those without access privileges.
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